Which of our stores did you visit?
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When did you visit us? (Approximate times are fine)
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Time |
1. Were you greeted with “Hello, Welcome to Subway”?
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Yes
No
Don't Remember |
2. Was the Sandwich Artist friendly and courteous?
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Yes
No
Don't Remember |
3. Were all the products you requested available?
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Yes
No
Don't Remember |
4. Did your order look appetizing?
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5. Were you offered a Fresh Value Meal?
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Yes
No
Don't Remember |
6. Were you given an appropriate send off/farewell such as "Thank you, have a nice day?"
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Yes
No
Don't Remember |
7. Was the music and atmosphere acceptable?
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Yes
No
Don't Remember |
8. Was the restroom stocked with soap, towels, and toilet tissue?
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Yes
No
Didn't use the restroom
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9. Overall, did you have a pleasant experience?
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Yes
No |
10. How would you rate your visit on a scale from 1-5?
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1 - poor
2
3
4
5 - excellent
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11. Would you visit this location again?
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Yes
No
Unsure
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12. What could we do to improve?
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Personal info for a follow-up (if necessary) - OPTIONAL
By entering your e-mail address, you will also be e-mailed a coupon for a free cookie during your next visit as a thank you for helping us improve our business.
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